Frequently Asked Questions
Everything you need to know about your Dr. Berg fashion experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Dr. Berg is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories to ensure high-quality, conscious products.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.